bs789 Terms & Conditions

1 Introduction

bs789 is an online betting and gaming platform operated under the brand name bs789, accessible at https://bs789.io. The platform provides sports betting, live casino games, slot games, and related entertainment services to eligible players located in Bangladesh.

These Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy (each incorporated herein by reference), constitute the entire agreement between the Player and bs789 governing the use of the platform and all services provided therein. In the event of any conflict between these Terms and Conditions and any other document published on the platform, these Terms and Conditions shall take precedence.

bs789 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time. Continued use of the platform following notification of any such changes constitutes acceptance of the revised terms.

2 Acceptance of Terms

By registering an account, making a deposit, placing a bet, accessing any game, or otherwise using the bs789 platform in any capacity, you unconditionally accept and agree to be bound by these Terms and Conditions.

If you do not agree with any part of these Terms and Conditions, you must immediately cease using the bs789 platform and, if applicable, close your account by contacting customer support at [email protected].

These Terms and Conditions apply to all users of bs789, including but not limited to registered players, guests browsing the platform, and any person accessing the platform via a mobile browser or any other device.

3 Eligibility

To register and use the bs789 platform, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. bs789 enforces a strict 21+ policy and does not permit persons under the age of 21 to register, deposit, or place bets under any circumstances.
• You must be a natural person acting on your own behalf. Corporate entities, automated systems, and bots are not permitted to register accounts.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you in your jurisdiction.
• You must not be accessing the platform from a jurisdiction in which online betting is explicitly prohibited by applicable law.
• You must not be a current or former employee, contractor, or affiliate of bs789, nor an immediate family member of any such person, unless prior written approval has been obtained from bs789.

bs789 reserves the right to request documentary proof of age and identity at any point during the registration process or during the lifecycle of an account. Failure to provide satisfactory documentation within the timeframe specified by bs789 may result in account suspension and withholding of any pending withdrawals until verification is complete.

4 Account Registration

Each player may hold only one registered account on bs789. The creation of multiple accounts by a single individual — whether under the same name, different names, different email addresses, or different payment methods — is strictly prohibited and will result in the permanent suspension of all associated accounts.

When registering, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, and a valid contact method. You agree to keep this information up to date at all times. Providing false, misleading, or incomplete registration information is a material breach of these Terms and Conditions.

bs789 reserves the right to decline any registration application at its sole discretion, without being required to provide a reason for the refusal.

• Registration is free of charge. bs789 does not charge any fee to open an account.
• You must provide a valid mobile number accessible via bKash, Nagad, Rocket, or Upay for deposit and withdrawal purposes.
• Account details, including username and registered email address, may not be transferred to any third party under any circumstances.
• Players are not permitted to allow any other person to use their account, including family members. Each account is strictly personal and non-transferable.

5 Account Security

You are solely and entirely responsible for maintaining the security and confidentiality of your bs789 account credentials, including your username, password, and any one-time passwords (OTPs) sent to your registered mobile number.

bs789 will never contact you to request your password, OTP, or full payment details via any channel, including email, live chat, telephone, or social media. Any communication purporting to be from bs789 that requests such information should be treated as fraudulent and reported to our support team immediately.

• You must use a strong, unique password for your bs789 account and must not reuse passwords from other services.
• You must notify bs789 immediately if you suspect unauthorised access to your account or believe your credentials have been compromised.
• bs789 accepts no liability for losses arising from your failure to maintain adequate account security, including losses resulting from you sharing your credentials with a third party.
• bs789 may, at its discretion, lock or suspend an account pending investigation if unusual activity is detected.

6 Deposits

All deposits on bs789 are processed in Bangladeshi Taka (BDT / ৳). The minimum deposit amount is ৳500. There is no maximum deposit limit, although transaction limits imposed by individual payment providers (bKash, Nagad, Rocket, Upay) will apply.

Accepted deposit methods include bKash, Nagad, Rocket, Upay, and direct bank transfer to supported Bangladesh banks including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and others as listed in the cashier at the time of deposit.

• Deposits are credited to your bs789 account balance in real time or within a maximum of fifteen (15) minutes of the transaction being confirmed by the payment provider.
• You may only deposit using a payment account registered in your own name. Deposits from third-party accounts are not permitted and will be returned.
• bs789 does not charge any fee on deposits. However, your payment provider may apply their own transaction charges independently.
• bs789 reserves the right to request proof of payment method ownership before processing any withdrawal from a deposited balance.
• Deposits made in error should be reported to customer support immediately. bs789 will make reasonable efforts to assist but cannot guarantee recovery of misdirected payments.

7 Withdrawals

Withdrawal requests are processed within one to three hours of submission during normal operating hours. All withdrawals are paid in Bangladeshi Taka to the same payment method used for the most recent qualifying deposit, unless otherwise agreed in writing by bs789.

The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed.

• Before processing a withdrawal, bs789 may require identity verification documents including a copy of a government-issued ID (National Identity Card or passport) and proof of payment method ownership.
• Withdrawals of bonus funds or winnings derived from bonus funds are subject to any applicable wagering requirements having been met in full prior to the withdrawal request.
• bs789 reserves the right to delay or withhold a withdrawal pending completion of an account review or verification process.
• Withdrawals will only be processed to payment methods registered in the same name as the bs789 account. Third-party withdrawals are strictly prohibited.
• bs789 does not impose withdrawal fees. Any charges applied by your payment provider are outside bs789's control and are the responsibility of the player.

8 Bonuses & Promotions

bs789 offers a range of bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions aligned with events such as the BPL, IPL, Eid, and Pohela Boishakh. The specific terms, eligibility criteria, wagering requirements, and expiry dates for each promotion are published on the relevant promotion page at the time the offer is made available.

• Bonuses are subject to wagering requirements before any associated winnings may be withdrawn. The applicable multiplier is stated in the individual promotion terms.
• Unless stated otherwise, bonus funds must be used within thirty (30) calendar days of being credited to your account. Unused bonus funds will expire and be removed automatically.
• bs789 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, including in cases of suspected abuse.
• Players found to be exploiting bonus offers — including through the use of multiple accounts, coordinated betting strategies, or any other form of bonus abuse — will have their bonuses voided and their accounts suspended.
• Bonuses and promotions are for personal use only and may not be transferred to another player or account.
• bs789 reserves the right to limit a player's eligibility for specific bonuses or promotions based on their betting history or account status.

9 Betting Rules

All bets placed on bs789 are subject to the specific rules applicable to the relevant sport, event, or game type. These rules are published within each betting market and game lobby. In the event of any ambiguity, the decision of bs789's trading team shall be final.

• Bets are only valid once confirmed by the bs789 system. A bet that has not received a confirmation reference number is not considered a valid wager.
• bs789 reserves the right to void bets placed on events that are subsequently cancelled, abandoned, or materially changed from their original form before completion.
• In-play (live) bets are accepted subject to the availability of live data feeds. bs789 accepts no responsibility for delays in live data that may affect in-play betting markets.
• Bets placed using odds that were incorrectly published due to a manifest error may be voided at bs789's discretion, regardless of the outcome of the event.
• Maximum bet limits per event and per market are set by bs789 and are subject to change without notice. bs789 reserves the right to limit stakes for individual players at its sole discretion.
• Winnings from casino games, slot machines, and live dealer tables are determined by the certified random number generators (RNGs) operated by the respective game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). bs789 does not influence game outcomes.

10 Prohibited Conduct

The following actions are strictly prohibited on the bs789 platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where applicable:

• Registering more than one account or assisting another person to register an account for the purpose of circumventing account restrictions.
• Providing false, forged, or misleading identity or age verification documents.
• Using automated betting software, bots, scripts, or any other system designed to generate bets without direct human input.
• Engaging in any form of collusion with other players, including coordinated betting strategies designed to exploit promotions or manipulate game outcomes.
• Exploiting software errors, glitches, or vulnerabilities in the bs789 platform or any connected game provider's software. Any winnings arising from a software error are void.
• Engaging in money laundering, fraud, or any other illegal financial activity through the bs789 platform.
• Attempting to charge back, reverse, or dispute any deposit transaction made to bs789 through your payment provider after the funds have been used for betting.
• Using a VPN, proxy, or any other technology to disguise your location or circumvent geographical access restrictions.

11 Responsible Gaming

bs789 is committed to promoting responsible gambling and providing a safe, controlled environment for all players. The platform offers a range of responsible gaming tools that players can activate at any time through their account settings or by contacting customer support.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits to control their spending. Requests to reduce limits take effect immediately. Requests to increase limits are subject to a 48-hour cooling-off period.
• Session Time Reminders: Players may configure time-based alerts to notify them of how long they have been active on the platform during a given session.
• Cooling-Off Periods: Players who wish to take a short break may request a cooling-off period of between 24 hours and 30 days. During this period, the account will be inaccessible for betting and deposits.
• Self-Exclusion: Players who feel that their gambling is becoming a problem may request a self-exclusion of up to 12 months or a permanent account closure. Self-exclusion takes effect within 24 hours of the request being submitted and cannot be reversed during the exclusion period.
• Reality Checks: The platform can display periodic reminders showing the player's net gaming position and time spent during the current session.

If you feel that gambling is negatively affecting your life or the lives of those around you, we strongly encourage you to contact our customer support team at [email protected] and request assistance. bs789's support agents are trained to handle responsible gaming concerns with discretion and care.

For full details of bs789's responsible gaming policy, tools, and resources, please visit the Responsible Gaming page.

12 Intellectual Property

All content on the bs789 platform — including but not limited to the brand name bs789, logo, website design, graphics, text, software, data compilations, game interfaces, and promotional materials — is the exclusive intellectual property of bs789 or its licensed content providers and is protected by applicable copyright, trademark, and related laws.

• You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bs789 platform solely for personal, non-commercial entertainment purposes.
• You may not copy, reproduce, distribute, publish, display, modify, create derivative works from, or commercially exploit any content from the bs789 platform without the prior written consent of bs789.
• Game content, including all titles provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, remains the intellectual property of the respective game provider and is licensed to bs789 for display on the platform.

13 Limitation of Liability

To the fullest extent permitted by applicable law, bs789 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:

• Loss of funds resulting from gambling activity on the platform, including losses on bets, casino games, or slot machines.
• Temporary or permanent unavailability of the platform due to technical maintenance, server outages, or third-party infrastructure failures.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers including bKash, Nagad, Rocket, or Upay.
• Losses arising from unauthorised access to your account where such access results from your failure to maintain adequate account security.
• Any inaccuracy in live sports data, odds, or market information displayed on the platform that is attributable to a third-party data supplier.

Nothing in these Terms and Conditions shall limit bs789's liability for fraud, gross negligence, or any other liability that cannot be excluded by applicable law.

14 Privacy & Data

bs789 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using the platform, you consent to the collection and processing of your personal data as described in that policy.

bs789 uses industry-standard 256-bit SSL encryption to protect data in transit between your device and the platform. All stored personal and financial data is protected by appropriate technical and organisational security measures.

bs789 will not sell, rent, or otherwise transfer your personal data to unaffiliated third parties except as required by law, as necessary to process your transactions (e.g., sharing necessary data with payment providers), or as otherwise described in the Privacy Policy.

For full details of how bs789 handles your data, please review the Privacy Policy.

15 Amendments to Terms

bs789 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, bs789 will notify registered players via email or an on-platform notification. The revised Terms and Conditions will be published on this page with an updated effective date.

Your continued use of the bs789 platform after the effective date of any amendment constitutes your acceptance of the revised Terms and Conditions. If you do not agree with the amended terms, you must cease using the platform and close your account.

It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates. bs789 encourages players to check this page each time they log in.

16 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws applicable to online gambling services as they apply to the jurisdiction in which bs789 operates. Any disputes arising in connection with these Terms and Conditions that cannot be resolved through our customer support team shall be referred to binding arbitration in accordance with applicable arbitration rules.

bs789 makes no representation that the platform or any of its services are appropriate or available for use in jurisdictions other than Bangladesh. Players accessing the platform from outside Bangladesh do so at their own risk and are responsible for compliance with any applicable local laws.

17 Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the bs789 support team through the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly within the bs789 platform after logging in to your account.
• Response Time: Email queries are typically acknowledged within four (4) hours and resolved within twenty-four (24) hours during normal operating periods.

For responsible gaming concerns specifically, please identify your message clearly so that it can be prioritised by our dedicated responsible gaming support team.